WhatsApp Business API & Automation
We set up the official WhatsApp Business API and build the automation on top of it — order and appointment notifications, a chatbot that answers in your tone, broadcast campaigns with proper opt-in, and a shared team inbox wired into your CRM or Google Sheet.
- Engagement length
- 2–12 weeks typical
- Pricing model
- Fixed-price per milestone
- Handover
- Full source code + docs
- Aftercare
- 30-day support, retainer optional
Sound familiar?
WhatsApp is where your customers already are — but run from a personal phone it doesn't scale, notifies no one automatically, and leaves no record once the chat scrolls away.
- One staff member's phone is the bottleneck for every customer message
- Order, booking and payment updates are still typed out by hand
- No safe way to broadcast to customers without risking a ban
- Conversations never reach your CRM, so there's no history and no follow-up
Concrete deliverables.
- Official WhatsApp Business API (WABA) setup + green-tick verification request
- Automated notifications — orders, bookings, appointments, OTPs, payment reminders
- AI chatbot that answers FAQs in your tone and hands off to a human cleanly
- Broadcast campaigns with approved templates and compliant opt-in / opt-out
- Shared team inbox so several agents handle one number, with assignment + notes
- Two-way sync with your CRM, Google Sheets, ERP or custom backend
- Delivery, read and response analytics so you can see what actually works
Tools we reach for.
- Meta WhatsApp Cloud API
- Gupshup
- 360dialog
- Twilio
- n8n
- Next.js
- Google Sheets
- Supabase
From hello to shipped — and beyond.
Discover
We map your highest-value WhatsApp moments — the messages worth automating first, and the ones to keep human.
Set up WABA
Official API access on your number, verified display name, and message templates submitted to Meta for approval.
Build flows
Notifications, chatbot, broadcast and inbox wired to your systems — tested end to end on real numbers.
Launch & iterate
Go live with opt-in in place, then tune templates and bot answers from real conversation data.
You asked. We answered.
Two parts. Meta charges a messaging fee that varies by category (utility, marketing, authentication and service) and changes periodically — service replies to customers come with a free monthly allowance, so light usage can cost very little. On top of that is our one-time build, priced fixed per milestone based on how many flows and integrations you need. We size both on a short call so you see the full picture before committing.
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Ready to scope your whatsapp business api & automation project?
30-minute call, no fluff. We'll either help you scope it or honestly tell you what you should do instead.